Shipping and Returns

Shipping Policies:

Strategic Brands prides themselves on shipping as quickly as possible.  Every orders ships within 48 hours of receipt, provided all items are available for shipping.  Shipments are made via fast freight and least expensive routing -- standard is Fed Ex Ground or UPS Ground.  Customers are responsible for shipping costs unless quoted otherwise by our sales department.  Full freight is prepaid for orders over $500.00 to any part of the continental United States.

For any inquiries on item availability, please contact our dedicated Customer Service department. 

Return Policies: 

All returns must be in their original packaging and have prior written authorization to receive credit.  A 20% restocking fee is applicable to all authorized returns and will be accepted on a freight prepaid basis only.  All goods authorized for return are approved for credit only against future purchases and such credits are not eligible for refund.  Credits expire one year after issue date.  All items being returned not listed in the current catalog will get $.05 for each item.